Tesla Store Help

Eric Mueller <notextile><div style="text-align: left; margin-left: 15px; margin-right: 15px; text-align: left; height: 800px;"> Placing an Order How will I know that my order was successfully placed? You will receive a confirmation email from the Tesla Shop. Once your order ships, you will receive another email with the tracking number for your package. Which credit cards can I use to place an order? The Tesla Shop accepts MasterCard, Visa, American Express, and Discover. Is it possible to return a product? You may return your unused product in the original packaging for a full refund of the merchandise price within 30 days. Expect a refund to your credit card within 14 to 28 days after we receive your return (although you might see it sooner). Tesla Motors will cover shipping costs for defective product(s). We do not offer direct exchanges. Prior to returning a product, please send an email to <a href="mailto:teslashop@teslamotors.com">teslashop@teslamotors.com</a> (with your order number) or call 877-TESLA-24 (or 877-837-5224). After communicating with a Tesla Motors representative, a return authorization number will be issued to ensure that all returns are handled properly. The return authorization number must be clearly marked on the return packaging or the package will be refused and returned to the sender. Shipping Do you ship to my country? We ship to locations within the United States. We are not able to ship internationally at this time. How will I know when my order has been shipped? You will receive a shipping confirmation notice via email when your order has left the warehouse. Most orders ship within 1 business day of being placed. Mulholland travel products will begin shipping on January 7. Since Mulholland products are made to order, they typically ship within 3 to 4 business days. Our warehouse is closed on weekends and national holidays. How can I track my order? You will receive a shipping confirmation notice via email when your order has left the warehouse. It will contain a tracking number from the carrier that we have utilized to ship your package. There is a problem with my shipment/my order never arrived, what should I do? If you experience any problems with your order please contact customer service at <a href="mailto:teslashop@teslamotors.com">teslashop@teslamotors.com</a> or by calling 877-TESLA-24 (or 877-837-5224). Customer service is available 24 hours per day, 7 days per week. Privacy Policy What is your privacy policy? Personally identifiable information collected on our website is never provided or sold to any other company for that company's independent use without your consent. Please see our <a href=" http://www.teslamotors.com/about/privacy.php">Privacy</a> page for our complete privacy policy. </div></notextile> <div style="text-align: left; margin-left: 15px; margin-right: 15px; text-align: left; height: 800px;"> Placing an Order How will I know that my order was successfully placed? You will receive a confirmation email from the Tesla Shop. Once your order ships, you will receive another email with the tracking number for your package. Which credit cards can I use to place an order? The Tesla Shop accepts MasterCard, Visa, American Express, and Discover. Is it possible to return a product? You may return your unused product in the original packaging for a full refund of the merchandise price within 30 days. Expect a refund to your credit card within 14 to 28 days after we receive your return (although you might see it sooner). Tesla Motors will cover shipping costs for defective product(s). We do not offer direct exchanges. Prior to returning a product, please send an email to <a href="mailto:teslashop@teslamotors.com">teslashop@teslamotors.com</a> (with your order number) or call 877-TESLA-24 (or 877-837-5224). After communicating with a Tesla Motors representative, a return authorization number will be issued to ensure that all returns are handled properly. The return authorization number must be clearly marked on the return packaging or the package will be refused and returned to the sender. Shipping Do you ship to my country? We ship to locations within the United States. We are not able to ship internationally at this time. How will I know when my order has been shipped? You will receive a shipping confirmation notice via email when your order has left the warehouse. Most orders ship within 1 business day of being placed. Mulholland travel products will begin shipping on January 7. Since Mulholland products are made to order, they typically ship within 3 to 4 business days. Our warehouse is closed on weekends and national holidays. How can I track my order? You will receive a shipping confirmation notice via email when your order has left the warehouse. It will contain a tracking number from the carrier that we have utilized to ship your package. There is a problem with my shipment/my order never arrived, what should I do? If you experience any problems with your order please contact customer service at <a href="mailto:teslashop@teslamotors.com">teslashop@teslamotors.com</a> or by calling 877-TESLA-24 (or 877-837-5224). Customer service is available 24 hours per day, 7 days per week. Privacy Policy What is your privacy policy? Personally identifiable information collected on our website is never provided or sold to any other company for that company's independent use without your consent. Please see our <a href=" http://www.teslamotors.com/about/privacy.php">Privacy</a> page for our complete privacy policy. </div>

2007-11-07T20:58:28-08:00

help 148632

2007-11-07T20:58:28-08:00

15660

Tesla Store Help

2007-12-28T14:25:31-08:00